Privacy Policy

This Privacy Policy outlines how TradeTrove ("we", "our", or "us") collects, uses, protects, and discloses any information you provide while using our website or services. We are committed to safeguarding your privacy and ensuring that your personal information is protected. By using TradeTrove, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

• Personal Information: We collect your name, phone number, and email address when you create an account or make a purchase through our payment gateway. This data is securely handled by the payment provider and used for transaction processing.
• Account Data: We store your account preferences, dashboard settings, and report access history to provide personalized service.
• Usage Data: Information on how you use our website and services, including your IP address, browser type, pages visited, and dashboard interactions.
• Cookies: We collect cookies to remember your preferences, improve user experience, and analyze web traffic.

How We Use the Information

We collect this information to enhance your experience, including for the following purposes:

• Service Provision: To process your payments, manage your account, provide dashboard access, and deliver reports through your web dashboard.
• Account Management: To maintain your user profile, preferences, and dashboard settings.
• Communication: To send transactional emails, service updates, and promotions if opted in.
• Analytics: We use Google Tag Manager for tracking site performance and Google Analytics to analyze user behavior for optimization purposes.

Data Storage and Management

Your account data, including report access history and preferences, is securely stored on our servers. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. User preferences and dashboard settings are stored and managed through your account settings.

Security

We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your account data is encrypted and stored securely with regular security audits and updates.

How We Use Cookies

While TradeTrove does not directly use cookies, third-party services such as Google Analytics and payment gateways may use cookies to collect usage data, analyze traffic, and improve service functionality. You can modify your browser settings to decline cookies, but doing so may impact certain website functionalities provided by these services.

Controlling Your Personal Information

You have the right to restrict how we use your data. You can:

• Access and modify your account information through your dashboard settings.
• Opt out of receiving marketing communications by unsubscribing from our emails or contacting support@tradetrove.in.
• Request correction of inaccurate data by contacting us or updating it through your account.
• Manage your delivery preferences and notification settings through your account dashboard.

Disclosure of Information

We do not sell, distribute, or lease your personal information to third parties unless required by law. If you have opted in to receive third-party promotions, we may share promotional information accordingly.

Additional Rights Under Indian Law

In accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the following rights:

• The right to know what personal information we hold about you
• The right to correct any inaccurate or incomplete personal information
• The right to withdraw consent for the collection and processing of your personal information
• The right to seek compensation through the adjudication process under the Information Technology Act, 2000 for any improper disclosure of your personal information

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Account data is retained for the duration of your subscription and a reasonable period thereafter for customer service purposes.

Changes to This Privacy Policy

We may update this policy from time to time. We recommend checking this page periodically to stay informed of any changes. Significant changes will be communicated through your account dashboard or email.